Whether Republican or Democrat, most people can agree that one of the best things about living in America is the freedom to be an active participant in the political system. No matter your political affiliation, your ability to get out and have a say in the future of your country is one of the greatest liberties you are afforded as an American. Wouldn’t it be nice if, in the same way, patients were given the opportunity to be active participants in their own health care? Now, thanks to the modern efficiency of patient portals, they can. Just like any American has the opportunity to walk up to a poll booth and cast their ballot, patients can portal their way to better communication with their health care providers.
A surefire way for a doctor to increase chances of success in a practice is through patient engagement and empowerment. The health care system nationwide is striving to give more responsibility and ownership to patients of their medical care. Instead of stripping the doctor and patient from control, the world of medicine opens its own sort of poll booth through patient portals like the one Hello Health offers, inviting the patient to step up and have a say in his or her own health care.
In an interview with Medical Economics, Family Practitioner and Director of the Ohio Department of Health Ted Wymyslo explained that he wants his patients to be partners and take the lead in the management of their health, but that until now, they didn’t have the tools to do so. The patient portal, Wymyslo explained, is the tool that will empower the patient, "It's taking that disjointed, disconnected, fragmented way of doing care that used to be centered around the visit and turning it into an every-day interface with patients."
Hello Health realizes the importance of connecting patients with their physicians in a modern, real-time way, and thus provides an intuitively designed patient portal that offers them vastly improved access, continuity of care and management of their own health. When your patients sign up for Hello Health, they are unlocking a richer relationship with you. Patient empowerment is one of the many advantageous side-effects of using a portal. People can improve the outcome of their medical care by taking responsibility for the decisions that weigh so heavily on their health and the patient portal allows them to partner with their providers to better do so. With Hello Health, your patients will appreciate how, just like when they cast their votes in an election, they are able to fully participate in the process of their care.
Hello Health lets you provide your patients the convenience of modern communication tools when dealing with their health care. Online scheduling, prescription renewal and lab results will allow your patients to keep tabs on their care with the “push of a button” that many physicians stress is so important. Even more, you will increase that patient engagement by giving them the opportunity to connect with you easily through secure e-mail, instant messaging and video visits. Hello Health is revolutionizing the patient portal by turning it from just a modern convenience into a bridge to build strong, collaborative relationships with patients. It increases that patient engagement that is so crucial in the world of health care today. Casting a vote isn’t just political jargon anymore, it’s a modern way for the patient to step up and take charge of their health.
Steven Ferguson is the patient management officer at Hello Health, the revenue generating EHR platform for primary care practices supporting practice vitality through patient engagement and electronic medical revenue.