Hello Health Blog

Hello Health and HIT: Looking back, looking forward

Posted by Barry Holleman on Tue, Jan 07, 2014 @ 02:59 PM

What a year 2013 turned out to be! The Hello Health development team released EIGHT platform updates over the course of the year, each in response to the feedback and needs of our customers. Hello Health’s interactive relationship with our users makes it possible for us to achieve this continuous improvement. It’s easy to stay excited in this field – new opportunities to instigate innovation arise every day. As we pack away our holiday decorations, we here at Hello Health are excited to embark on the journey of Health IT that lays before us in 2014. But before we look forward, let’s hit the highlights of what went on around the industry last year.


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Topics: Hello Health, health information technology, HIT, patient engagement, EHR, Meaningful use, Health IT solutions

Faster Product Development the Sign of an Innovative EHR Vendor

Posted by Barry Holleman on Mon, Nov 25, 2013 @ 10:05 AM

With the world of Health IT booming and hundreds of EHR vendors vying for attention, the prospect of choosing the perfect fit for a practice can seem daunting.  Many physicians have
reported jumping on board with an EHR only to later question whether or not the vendor they
are using is reliable.  Medical Economics recently posted an article noting that an EHR vendor's development cycle is a strong indicator of its financial health.

“Your company should be sending you information about updates and developments for the next 18-24 months,” says Derek Kosiorek, Principal Consultant for the Medical Group Management Association (MGMA) and certified EHR and healthcare technology professional.  “If not, their lack of innovation could be a red flag.”

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Topics: health information technology, Electronic health record, EHR development cycle, innovation

Patient Engagement: The Most Important Prescription of All

Posted by Jennifer McDuffee on Wed, Nov 13, 2013 @ 11:33 AM

Everyone’s talking about patient engagement these days.   Social media is buzzing with patient engagement hash tags and some are even proclaiming it as the “blockbuster drug of the century,” citing its positive effect on patient outcomes.

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Topics: patient engagement, primary care practice, patient portal, physician revenue, Patient Management, profitability

The Online Search for an EHR

Posted by Patrick Stevenson on Thu, Oct 10, 2013 @ 10:20 AM

If you are among the half of primary care doctors who have yet to purchase an EHR, you are feeling pressure to decide if an EHR is part of your practice’s future and which EHR is right for you and your patients. Because there are more than 365 EHR companies in existence, and I am sure you don’t want to spend each day looking at a different system, you will likely turn to the web. Just like in your personal life, you will most likely “Google it”. You are not alone; there are over 21,000 searches each month (and 250,000 each year) in the United States for EHR or Electronic Health Records, according to Google Adwords.

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Topics: EHR, small physician practice, EHR vendor selection, Google, Internet

A Tribute to National Health IT Week

Posted by Barry Holleman on Fri, Oct 04, 2013 @ 05:14 PM

As organizations across the country joined together to celebrate information
technology and the incredible impact it is having on our health care system, National Health IT Week gave us the opportunity to stop and consider the many ways that  increased adoption of health IT has enabled a more efficient U.S. healthcare system.

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Topics: Hello Health, health information technology, HIT

The Affordable Care Act – On the Doorstep of Open Enrollment

Posted by Stephen Armstrong on Thu, Sep 26, 2013 @ 09:07 AM

October 1, 2014 is a historic date in the history of health care in our nation. Open enrollment will commence under the Patient Protection and Affordable Care Act (ACA). And whether you support or contest the vision or the execution of this law, it is hard to deny the impact it will have. Today’s primary care practices are on the front lines of this new environment.

In a survey by Deloitte’s Center for Health Solutions, 32 percent of surveyed primary care physicians considered it a step in the wrong direction. For both provider and patient, there is much to be educated about and many are still unaware of the details.

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Topics: primary care practice, Affordable Care Act, medical practice management

Hello Health Bids Farewell to National Coordinator for Health IT

Posted by Barry Holleman on Mon, Sep 16, 2013 @ 04:03 PM

Along with a new wave of summer heat, the beginning of August brought the announcement that Farzad Mostashari, M.D., will be stepping down from the national coordinator for health information technology post this fall. Mostashari spent four years with the federal health IT office, first as a deputy national coordinator, then taking over as the National Coordinator in 2011. In a letter to Health and Human Services (HHS) staff, Secretary Kathleen Sebelius said, “During his tenure, ONC has been at the forefront of designing and implementing a number of initiatives to promote the adoption of health IT among health care providers. Farzad has seen through the successful design and implementation of ONC's HITECH programs, which provide health IT training and guidance to communities and providers; linked the meaningful use of electronic health records to population health goals; and laid a strong foundation for increasing the interoperability of health records — all while ensuring the ultimate focus remains on patients and their families.”

Social media has been buzzing ever since the announcement and many are feverishly trying to predict who will fill the shoes of Mostashari come the changing of the seasons. Before he leaves, we at Hello Health wanted to take a moment and thank Mostashari for everything he’s done for Health IT.  As Sebelius made clear in her statement to the HHS, we have come a long way and much of it is due to the man directly in charge.  Below is Mostashari’s e-mail to his ONC colleagues explaining his resignation.

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Topics: health information technology, Farzad Mostashari

Connecting with Your Patient Panel through Your EHR

Posted by Stephen Armstrong on Mon, Aug 19, 2013 @ 09:29 AM

On a recent trip to visit a customer, I flew on a major carrier that I had not been on for quite some time. As I sat waiting for my flight to board, the gate agent proceeded to identify a seemingly never-ending list of passenger categories for boarding prioritization. On this airline it was not just families with small children, people needing extra time to board, and active service military. To these well-deserved priority groups, this airline added holders of more than one affiliated credit card and a mine of precious metal-themed frequent flyer categories.

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Topics: Appointment scheduling, patient panel, population health management

Independent Medical Practices: What does the Future Hold?

Posted by Jennifer McDuffee on Fri, Jul 19, 2013 @ 03:46 PM

It’s no secret that independent medical practice owners are struggling more than ever before with the business aspect of running their practices, and trends show that more and more physicians are thus opting for the greater financial security and administrative simplicity of employment with hospital systems, insurance companies or larger multi-specialty groups. For those who are hanging on to the autonomy of independent practice, what will the future look like?

Recent studies from the Medical Group Management Association (MGMA), Accenture and Merritt Hawkins have highlighted the decrease in independent medical practices and corresponding increase in the number of physicians that are employed with healthcare systems. Administrative headaches and costs for practice owners, declining reimbursement, increased regulatory requirements and pressures from a new emphasis on accountable care are all factoring into this trend. What’s more, doctors are frustrated as they work the same number of hours, but for less money as a higher percentage of their time goes to administration or uncompensated care – up to $25,000/year for a majority of physicians, according to 2012 research from the Physicians Foundation.

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Topics: Hello Health, independent physician practice, independent medical practice, Accenture, physician employment trends

Five Tips for Successful EHR Implementation

Posted by Jennifer McDuffee on Wed, Jun 05, 2013 @ 12:54 PM

Transitioning to a new electronic health record (EHR) system can be daunting for medical practices. But by leveraging proper training, practices can avoid setbacks and implement a new EHR successfully.

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Topics: EHR, medical practice management, electronic health record implementation

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