Hello Health Blog

Hello Health Tuesday Testimonial

Posted by Allison Lowe Huff on Tue, Mar 05, 2013 @ 03:53 PM

Today we are launching “Tuesday Testimonials,” our new monthly blog series that gives a glimpse into a user’s experience with the Hello Health EHR.  Stefanie Fine, practice manager at Dr. Fine and Associates in Atlanta, recently discussed with us the process of implementing the Hello Health platform and how it is working out for their practice. 

What was your process when choosing an EHR for your practice?

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Topics: EHR, EMR, patient portal, Dr. Fine, Stefanie Fine

Hello Health Welcomes Barry Holleman

Posted by Cassi Villanueva on Thu, Feb 14, 2013 @ 01:31 PM

It’s a big year for the three-letter acronym referred to fondly by medical professionals all over the country as the EHR.  Predicted by the Annals of Family Medicine to be adopted by more than 80 percent of family physicians this year, the electronic health record is hailed as a modern-day solution to the rising medical costs and administrative setbacks often witnessed in healthcare.  From the government urging doctors to adopt the EHR to achieve meaningful use to the vendors eagerly imploring physicians to test drive their products, the EHR may be snagging a float alongside the infamous turkey in the Macy’s parade next Thanksgiving. 

With the ultimate goal of empowering the independent physician to thrive in the sea of modern healthcare, Hello Health is pleased to announce the appointment of Barry Holleman to chief operating officer (COO) and vice president of the company.  Holleman joined the team last October due to his desire to help provide primary care physicians with unsurpassed multi-layered tools that deliver agile and accessible information to manage primary care interactions.

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Topics: Hello Health, EHR, Health IT solutions

EHRs: A Holistic Platform for Holistic Care

Posted by Stephen Armstrong on Thu, Feb 07, 2013 @ 10:59 AM

As the Hello Health team works increasingly with integrative medicine practices, it strikes me how many observers of electronic health records in ambulatory care neglect to consider the fit with this important and growing segment.

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Topics: Hello Health, patient engagement, EHR, Electronic health record, integrative medicine, holistic medicine

Look Beyond the EHR For Quality of Care

Posted by Matt Beer on Tue, Feb 05, 2013 @ 12:20 PM

In 2013 when electronic health records (EHRs) are just as common as Twitter usernames, many vendors sell the idea that EHRs, in and of themselves, are a cure-all for helping improve patient care. Some work hard to sell their product, but neglect to follow through on post-sale support, even though this type of technology often includes a steep learning curve.

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Topics: EHR, Electronic health record, small physician practice, small independent primary care practice, implementation

No Kidding! EHRs a Perfect Fit for Pediatricians

Posted by Steven Ferguson on Wed, Jan 30, 2013 @ 02:01 PM

Recently during a meeting with our marketing team, a discussion arose about the fact that pediatricians are more hesitant to adopt electronic health records (EHRs) than physicians in other specialties. Several of the women on the team are mothers and were surprised to learn that according to a recent study conducted by the American Academy of Pediatrics (AAP), pediatricians are one-two years behind in making the switch from paper to electronic. 

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Topics: Hello Health, EHR, patient portal, Electronic health record, Pediatrics

Safety First, In Matters of Health IT

Posted by Ali Dufour on Mon, Jan 14, 2013 @ 06:07 PM

Cooperation between software companies and physicians was urged by the Obama administration before the close of the year in an attempt to ensure protection of patients from faulty electronic records.  While the administration did not call for a federal regulation to report electronic mistakes, the Department of Health and Human Services (HHS) is taking the issue of patient safety seriously and is calling on the private sector to take action as well.  To ensure a culture of safety, the government, health IT industry, patient safety organizations and health care providers must share responsibility in the protection of patients.

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Topics: HIT, EHR, Patient safety

Experience is not Patient Engagement: Designing to Satisfy Needs, Not Rules

Posted by Steven Ferguson on Tue, Dec 11, 2012 @ 10:49 AM

Michael Schrage, well-known author, MIT professor and Harvard Business Review writer, posted a compelling blog at HBR on the difference between user experience and user engagement.

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Topics: patient engagement, EHR, meaningful use incentive, Meaningful use

Using an EHR can Increase Profitability

Posted by Matt Beer on Tue, Nov 13, 2012 @ 03:20 PM

In addition to the many benefits that going digital can bring to your practice, electronic health records (EHRs) can also help to boost profitability. Here’s how:

Going Paperless Saves Staff Time 

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Topics: EHR, Electronic health record, free EHR, profitability

EHRs are Truly Magic – Just ask Harry Potter (and Mostashari)

Posted by Martin Pierre Roy on Wed, Oct 31, 2012 @ 07:52 AM

What do EHRs, Meaningful Use and Harry Potter all have in common?  Magic?  Farzad Mostashari, M.D., seems to think so. The national health IT coordinator conjured up visions of the well-known wizard a couple of weeks ago during the College of Healthcare Information Management Executives (CHIME) CIO Forum in Indian Wells, Calif. While explaining how Meaningful Use is meant to incite improvements in quality of care, Mostashari gave an example of how electronic health records are like magic compared to the often inefficient paper charts.  He asked the crowd of healthcare chief information officers to imagine opening a folder in which the paper would come alive for part of the patient’s life: 

 “What if a doctor could conjure up a magical spell and have all the charts of patients with diabetes fly off the shelves, opening to the pages that would show whether or not each person got the recommended care?”  

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Topics: EHR, Electronic health record, Meaningful use, Farzad Mostashari, Harry Potter

What Patients Want: Patient Portals that are Truly Integrated

Posted by Steven Ferguson on Wed, Sep 26, 2012 @ 09:06 AM

Last year, Google Health, a cloud-based Personal Health Record (PHR) was shut down, and Microsoft’s own PHR, Health Vault, has morphed from a consumer offering to a service offered to providers. And, in spite of the next phases of Meaningful Use requiring patient portals integrated into EHRs to increase engagement and improve outcomes (reference Sept. 24 Hello Health blog post), there has been a chorus of critics proclaiming the PHR dead in the water. Patients will never adopt it, no one will pay that close attention to their health, they say. They point to the limited adoption of all sorts of consumer-directed health tools, from fitness monitors to PHRs as evidence.

Yet, in August this year, Kaiser Permanente announced that almost two thirds of the 3 million members who had access to its PHR, My Health Manager, had not only signed on but were also using it, to the online tune of 1 million secure e-mails and 2.5 million lab test results per month. Sounds like successful adoption to me.

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Topics: EHR, patient portal, PHR, Meaningful use

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