Hello Health Blog

Fifty Shades of Health IT

Posted by Cassi Villanueva on Mon, Feb 25, 2013 @ 09:23 AM


The ping goes off right as she grabs the door handle to leave her office.  It’s been a long day and she’s  meeting a friend for dinner in an hour.  She knows that she should turn the knob and keep walking, but the thought of a message sitting there unread is simply unbearable.  Without looking, she knows who the e-mail is from.  Once upon a time she used to scribble her notes to him in a hurry.  Paper in palm, pen moving quickly between her fingers, she always wondered if he took her written words seriously.  These days, she feels like a lot of the guess work has been taken out of the equation.  Now that most of their correspondence is electronic, she has become used to a response that assures her that he is listening.  Their days of meeting in person have become scarce.  The time he would steal away from work and home to see her was putting a strain on his life.  This new way of communicating has been significantly beneficial to them.  They are able to stay in touch and reach each other when necessary and their relationship, if anything, has improved. 

They are both incredibly thankful for the electronic health record (EHR).

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Topics: health information technology, patient engagement, Electronic health record, Fifty Shades

EHRs: A Holistic Platform for Holistic Care

Posted by Stephen Armstrong on Thu, Feb 07, 2013 @ 10:59 AM


As the Hello Health team works increasingly with integrative medicine practices, it strikes me how many observers of electronic health records in ambulatory care neglect to consider the fit with this important and growing segment.

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Topics: Hello Health, patient engagement, EHR, Electronic health record, integrative medicine, holistic medicine

Look Beyond the EHR For Quality of Care

Posted by Matt Beer on Tue, Feb 05, 2013 @ 12:20 PM

In 2013 when electronic health records (EHRs) are just as common as Twitter usernames, many vendors sell the idea that EHRs, in and of themselves, are a cure-all for helping improve patient care. Some work hard to sell their product, but neglect to follow through on post-sale support, even though this type of technology often includes a steep learning curve.

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Topics: EHR, Electronic health record, small physician practice, small independent primary care practice, implementation

No Kidding! EHRs a Perfect Fit for Pediatricians

Posted by Steven Ferguson on Wed, Jan 30, 2013 @ 02:01 PM

Recently during a meeting with our marketing team, a discussion arose about the fact that pediatricians are more hesitant to adopt electronic health records (EHRs) than physicians in other specialties. Several of the women on the team are mothers and were surprised to learn that according to a recent study conducted by the American Academy of Pediatrics (AAP), pediatricians are one-two years behind in making the switch from paper to electronic. 

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Topics: Hello Health, EHR, patient portal, Electronic health record, Pediatrics

Happy New Revenue™!

Posted by Stephen Armstrong on Tue, Jan 08, 2013 @ 10:50 AM

My family enjoys a little tradition each year that has been passed down through the
 generations. Each New Year’s Eve, we step outside our home and each member of our family places a few quarters, dimes, nickels and even pennies outside of the front door. They get tucked away under a pot, behind a bush or around a corner out of view. Then come New Year’s morning, we return to bring the coins inside our home in the hopes of prosperity for the next 12 months. Occasionally, a coin gets left behind because it was hidden too well or perhaps found by the neighbor’s dog, but nonetheless the New Year starts with New Revenue!

For our Hello Health customers, their practice benefits in the same way --albeit the revenue is considerably higher and revenue generation comes throughout the year; not just on a single day.

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Topics: Hello Health, Electronic health record, physician revenue, new revenue

Study Gives Global Look at Primary Care EHR Adoption

Posted by Stephen Armstrong on Fri, Dec 07, 2012 @ 09:09 AM

The Commonwealth Fund in its study,  “A Survey of Primary Care Doctors in Ten Countries Shows Progress in Use of Health Information Technology, Less in Other Areas”, analyzed the international status of electronic health records (EHRs), providing a fascinating global look at EHR adoption within primary care.

EHR Multifunctional Capacity Lags

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Topics: primary care practice, Electronic health record, international EHR study

Thanks from Hello Health

Posted by Stephen Armstrong on Wed, Nov 21, 2012 @ 02:30 PM

Thanksgiving is one of the times of the year that we take a break from the day-to-day to pause and reflect. On this occasion, all of us at Hello Health, Inc. would like to thank our valued customers for their trust, collaboration and loyalty. 

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Topics: Hello Health, Electronic health record

Myth of the Millionaire M.D.

Posted by Steven Ferguson on Fri, Nov 16, 2012 @ 11:16 AM

In a world that believes that every doctor wearing a white coat is an instant millionaire, people will be surprised to find out that more than half of the nation’s primary care physicians are discontented with their income.  Doctors are some of the highest paid professionals in the country, and yet according to a recent study by Medscape, 54 percent of them believe that they are not fairly compensated. Why is this?

Maybe because of incidents like the one Dr. Peterson had to deal with.  After opening his new practice, the kind and competent plastic surgeon spent time performing reconstructive surgery on patients with breast cancer, paraplegics, and even burn victims.  After receiving an emergency call at 3 a.m., Dr. Peterson spent three hours repairing lacerations on a man who had fallen off a roof while heavily intoxicated. Less than a week later, he spent eight hours reconstructing broken facial bones and transferring muscle to heal the patient’s broken legs.  After two months of caring for the patient on a daily basis, Dr. Peterson didn’t receive a “thank you” from his patient or, more importantly, a reimbursement check from the patient’s insurance.  When questioned about the check for $3,200, the patient simply replied, “I cashed and spent it.  You’re a rich doctor. I need the money more than you."

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Topics: Electronic health record, independent primary care practice, small independent primary care practice

Using an EHR can Increase Profitability

Posted by Matt Beer on Tue, Nov 13, 2012 @ 03:20 PM

In addition to the many benefits that going digital can bring to your practice, electronic health records (EHRs) can also help to boost profitability. Here’s how:

Going Paperless Saves Staff Time 

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Topics: EHR, Electronic health record, free EHR, profitability

EHRs are Truly Magic – Just ask Harry Potter (and Mostashari)

Posted by Martin Pierre Roy on Wed, Oct 31, 2012 @ 07:52 AM

What do EHRs, Meaningful Use and Harry Potter all have in common?  Magic?  Farzad Mostashari, M.D., seems to think so. The national health IT coordinator conjured up visions of the well-known wizard a couple of weeks ago during the College of Healthcare Information Management Executives (CHIME) CIO Forum in Indian Wells, Calif. While explaining how Meaningful Use is meant to incite improvements in quality of care, Mostashari gave an example of how electronic health records are like magic compared to the often inefficient paper charts.  He asked the crowd of healthcare chief information officers to imagine opening a folder in which the paper would come alive for part of the patient’s life: 

 “What if a doctor could conjure up a magical spell and have all the charts of patients with diabetes fly off the shelves, opening to the pages that would show whether or not each person got the recommended care?”  

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Topics: EHR, Electronic health record, Meaningful use, Farzad Mostashari, Harry Potter

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