Hello Health Blog

Taking the Pulse…of Primary Care Physicians

Posted by Stephen Armstrong on Mon, Jul 23, 2012 @ 10:34 AM

At Hello Health, we have both a unique opportunity and a distinct privilege to be able to sit down with primary care physicians across the country and talk about what keeps them up at night, how they perceive electronic medical records, what their goals are for their practice, their patients and much more.  Typically, we meet over dinner and have a discussion over the Hello Health EMR-based business model. Yes, we are selling, but foremost we are listening. We have to. We want to. It is only by understanding the pressures facing today’s primary care physician that we can provide meaningful solutions above and beyond meaningful use (download Hello Health's free Guide to Understanding Meaningful Use). And above and beyond the traditional EMR paradigm.

So what are primary care physicians saying? What can we learn from weekly opportunities to connect with family practitioners, internists, integrative medicine practitioners and pediatricians? The following data reflects over 80 responses we have received recently to two questions in our survey.

Read More

Topics: EHR, EMR, Electronic health record, physician revenue, doctor revenue, free EHR, free EMR, electronic medical record

Online Care is Part of the New Normal in Primary Care

Posted by Steven Ferguson on Wed, Jul 18, 2012 @ 11:57 AM

A recently released Accenture report focused on the interest of Americans in accessing health information online, including online consults. 82% want access to personal medical information online, 72% want to manage appointments online and 76% want to communicate with their doctors online. No surprises there, as noted by an editor at Fierce Healthcare who also remarked on the fact that 85% “still want” face-to-face time with their doctor.

Read More

Topics: patient engagement, EHR, EMR, physician revenue, Patient Management, doctor revenue, free EHR, free EMR, PHR, accountable care

Unpaid time is unfair to doctors

Posted by Steven Ferguson on Thu, Jul 12, 2012 @ 09:22 AM

I have a young son who asked me the other day why Nat, our CEO, paid me for my work. This caught me by surprise and I asked what had prompted the question. He told me that he understood why construction workers got paid for building roads, why firefighters got paid for putting out fires and why NHL hockey players got paid for scoring goals (something I struggle to understand sometimes myself).

Read More

Topics: patient engagement, primary care practice, EHR, EMR, Electronic health record, physician revenue, small physician practice, Patient Management, doctor revenue, free EHR, free EMR, independent primary care, electronic medical record, independent primary care practice, small independent primary care practice, independent physician practice

Investing in Electronic Health Records? Think Meta-ROI.

Posted by Stephen Armstrong on Wed, Jun 27, 2012 @ 04:03 PM

The traditional way of thinking about your technology Return on Investment (ROI) is in strictly financial terms: Take the cost of a technology investment and attempt to quantify the financial benefits as a percentage of the cost. Match the cost and you’ve broken even. Generate a financial return greater than the cost and you’re dollars ahead.

But let’s face it. Much of the time, the costs included in a ROI don’t fully reflect the total cost of ownership: the initial purchase cost, training, implementation, support, upgrades, and maintaining regulatory compliance—to name just a few. 

Read More

Topics: primary care practice, EHR, EMR, Electronic health record, physician revenue, meaningful use incentive, small physician practice, free EHR, free EMR, independent primary care, electronic medical record, independent primary care practice, small independent primary care practice, independent physician practice, PHR, Meaningful use

The Patient Engagement ‘Nudge’

Posted by Steven Ferguson on Mon, Jun 18, 2012 @ 02:12 PM

One of the most influential management books of the last few years has been Nudge, by Richard Thaler and Cass Sunstein. Building on the canon of behavioral economics, the authors describe ways in which simple external “nudges” can positively (and negatively) influence individuals’ behavior, and ultimately lead to societal change.

Read More

Topics: patient engagement, EHR, EMR, Electronic health record, Patient Management, PHR, patient self-management

Reflections from the Road

Posted by Steven Ferguson on Wed, May 30, 2012 @ 06:49 PM

John Steinbeck has always been one of my favorite authors. I think I've read almost everything he ever wrote, including Travels with Charley. Over these past few weeks I couldn't help but think of Mr. Steinbeck and his travels around the USA with his dog Charley. I have also traveled much of late, although without a trusty dog at my side, and so I thought I'd take a moment to reflect on some of the conversations I had along the way.

Read More

Topics: EHR, EMR, Electronic health record, Patient Management, PHR, Meaningful use, Health 2.0

Ask the Expert

Subscribe by Email

Follow Hello Health

Posts by category

More categories