Hello Health Blog

Read the Signs: It's time for a New EHR

Posted by Patrick Stevenson on Tue, Apr 29, 2014 @ 04:35 PM

As many of you might have noticed in the news lately, there has been a lot of talk about physicians and their satisfaction with electronic health records (EHRs). Numerous articles and surveys pop up every day discussing the overall happiness level of practices and providers who have implemented an EHR in their office. Obviously, it’s a rich topic. In fact, I recently came across a blog post about the “7 signs it’s time to switch EHRs.” http://www.physicianspractice.com/blog/seven-signs-its-time-switch-ehrs. I think those are great points, and I want to explain why Hello Health might be your best option if you are switching. And, if you don’t currently have an EHR, this might help you make the right decision the first time.

Hello_Health_s-7-Timely_Wins
 

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Topics: EHR, EMR, Electronic health record, EHR vendor selection, free EHR, free EMR, electronic medical record, electronic health record implementation, free, cloud-based EHRs

Primary Care Doctor 2.0: A New Look at a Long-Standing Profession

Posted by Patrick Stevenson on Tue, May 21, 2013 @ 09:21 AM

The world of the primary care doctor has been rapidly changing and will continue to do so over
the coming years. Insurance concerns, higher patient expectations about care, an expansion in services provided and a decline in reimbursements are all prompting the need for primary care physicians to find new ways to stay successful and grow their practices as a result. Being a primary care doctor is not easy and I applaud those who follow their calling in the face of these and other health care challenges.

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Topics: patient engagement, primary care practice, EHR, EMR, patient portal, Electronic health record, physician revenue, Patient Management, doctor revenue, free EHR, free EMR, independent primary care, electronic medical record, PHR, new revenue, electronic medical records, electronic health revenue

The Quest for the Perfect EMR

Posted by Patrick Stevenson on Tue, Apr 23, 2013 @ 04:19 PM

At Hello Health we invest a large amount of time speaking with primary care doctors about their plans for implementing an electronic medical record (EMR) and what they are looking for in a system. This valuable feedback helps us tailor the Hello Health platform to exceed the expectations of our customers. Most physicians are looking for the “perfect EMR”. The search can be frustrating when there really can’t be a perfect EMR for everyone and nearly every EMR comes with a significant price tag.

Physicians need to put a stronger emphasis on finding the right EMR for their practice. It should cover the needs of the office, their daily work and their interactions with patients. After they find the system, or the few systems that fit their needs, the next step is to narrow down their options based on price and costs associated with the EMR.

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Topics: Hello Health, patient engagement, primary care practice, EHR, EMR, patient portal, Electronic health record, Patient Management, free EHR, free EMR, electronic medical record, PHR, electronic medical records, online appointment scheduling

Patients Sans Frontières: Older patients use PHR technology too

Posted by Stephen Armstrong on Mon, Aug 13, 2012 @ 11:13 AM

When we discuss the opportunity for greater online access with doctors and the capabilities of secure web-based patient portals to create a new level of convenience and better access, too often the image of a young twenty-something web-savvy patient comes to mind as the early adopter and heavy user of such a relationship. But is this really the case? How do older patients react to the opportunities of web connectivity with their doctor?

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Topics: patient engagement, EMR, small physician practice, free EHR, free EMR, independent primary care practice, electronic medical records, online appointment scheduling

Having a (Health IT) Vision is a Good Thing

Posted by Steven Ferguson on Mon, Aug 06, 2012 @ 08:09 AM

Microsoft Europe has posted a video on YouTube about a future vision of the care experience for patients and providers. It has high production values, lots of CGI, and presents a tantalizing look at how networks and cool gadgets can make information display and multi-channel communication seamless and integral to great care.

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Topics: Electronic health record, free EHR, free EMR, electronic medical record, Health IT solutions

Taking the Pulse…of Primary Care Physicians

Posted by Stephen Armstrong on Mon, Jul 23, 2012 @ 10:34 AM

At Hello Health, we have both a unique opportunity and a distinct privilege to be able to sit down with primary care physicians across the country and talk about what keeps them up at night, how they perceive electronic medical records, what their goals are for their practice, their patients and much more.  Typically, we meet over dinner and have a discussion over the Hello Health EMR-based business model. Yes, we are selling, but foremost we are listening. We have to. We want to. It is only by understanding the pressures facing today’s primary care physician that we can provide meaningful solutions above and beyond meaningful use (download Hello Health's free Guide to Understanding Meaningful Use). And above and beyond the traditional EMR paradigm.

So what are primary care physicians saying? What can we learn from weekly opportunities to connect with family practitioners, internists, integrative medicine practitioners and pediatricians? The following data reflects over 80 responses we have received recently to two questions in our survey.

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Topics: EHR, EMR, Electronic health record, physician revenue, doctor revenue, free EHR, free EMR, electronic medical record

Online Care is Part of the New Normal in Primary Care

Posted by Steven Ferguson on Wed, Jul 18, 2012 @ 11:57 AM

A recently released Accenture report focused on the interest of Americans in accessing health information online, including online consults. 82% want access to personal medical information online, 72% want to manage appointments online and 76% want to communicate with their doctors online. No surprises there, as noted by an editor at Fierce Healthcare who also remarked on the fact that 85% “still want” face-to-face time with their doctor.

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Topics: patient engagement, EHR, EMR, physician revenue, Patient Management, doctor revenue, free EHR, free EMR, PHR, accountable care

Unpaid time is unfair to doctors

Posted by Steven Ferguson on Thu, Jul 12, 2012 @ 09:22 AM

I have a young son who asked me the other day why Nat, our CEO, paid me for my work. This caught me by surprise and I asked what had prompted the question. He told me that he understood why construction workers got paid for building roads, why firefighters got paid for putting out fires and why NHL hockey players got paid for scoring goals (something I struggle to understand sometimes myself).

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Topics: patient engagement, primary care practice, EHR, EMR, Electronic health record, physician revenue, small physician practice, Patient Management, doctor revenue, free EHR, free EMR, independent primary care, electronic medical record, independent primary care practice, small independent primary care practice, independent physician practice

The Affordable Care Act and your EHR

Posted by Steven Ferguson on Fri, Jul 06, 2012 @ 09:32 AM

Last week’s landmark decision from the Supreme Court clears the way for full implementation of the 906-page healthcare reform law. Know anyone that read it from cover to cover? I didn’t think so. No worries - basically, the law establishes insurance exchanges in each state, prohibits insurance companies from discriminating against the sick, and requires nearly all Americans to prove that they carry health insurance starting in 2014.

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Topics: primary care practice, Electronic health record, meaningful use incentive, small physician practice, free EHR, free EMR, independent primary care, electronic medical record, independent primary care practice, small independent primary care practice, independent physician practice, Meaningful use, accountable care, Affordable Care Act, HITECH

Investing in Electronic Health Records? Think Meta-ROI.

Posted by Stephen Armstrong on Wed, Jun 27, 2012 @ 04:03 PM

The traditional way of thinking about your technology Return on Investment (ROI) is in strictly financial terms: Take the cost of a technology investment and attempt to quantify the financial benefits as a percentage of the cost. Match the cost and you’ve broken even. Generate a financial return greater than the cost and you’re dollars ahead.

But let’s face it. Much of the time, the costs included in a ROI don’t fully reflect the total cost of ownership: the initial purchase cost, training, implementation, support, upgrades, and maintaining regulatory compliance—to name just a few. 

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Topics: primary care practice, EHR, EMR, Electronic health record, physician revenue, meaningful use incentive, small physician practice, free EHR, free EMR, independent primary care, electronic medical record, independent primary care practice, small independent primary care practice, independent physician practice, PHR, Meaningful use

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