Hello Health Blog

Replacing your EHR doesn’t have to be scary

Posted by Barry Holleman on Wed, Sep 24, 2014 @ 12:03 PM

I was not surprised to read the report released a few weeks ago by KLAS Research showing that more than a quarter of physician practices are in the market to replace their EHRs.

KLAS interviewed more than 400 practices of different sizes. The survey revealed that 27 percent of respondents are considering replacing their EHR; another 12 percent would like to do so but are constrained for financial or organizational reasons.

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Topics: health information technology, Electronic health record, implementation

Free EHRs: Where Does the Data Go?

Posted by Nat Findlay on Tue, Feb 11, 2014 @ 09:51 AM

Nat_Findlay-CEO-Hello_HealthA number of myths have been circulated this past year about cloud-based EHR (electronic health records) systems — especially free cloud-based systems like Hello Health’s. Supposedly, there are hidden costs involved. And, it’s been claimed, these systems may have conflict-of-interest ties to the data that they disseminate.

It is claimed that physicians using free systems ask their patients to pay a fee to get special, preferred-access “concierge model” services from them that allegedly are unavailable to patients who don’t pay such fees. Because the systems are free for participating physicians, the implication is that this is a disreputable arrangement.

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Topics: health information technology, Electronic health record, free, cloud-based EHRs, big data in health care

Hello Health and HIT: Looking back, looking forward

Posted by Barry Holleman on Tue, Jan 07, 2014 @ 02:59 PM

What a year 2013 turned out to be! The Hello Health development team released EIGHT platform updates over the course of the year, each in response to the feedback and needs of our customers. Hello Health’s interactive relationship with our users makes it possible for us to achieve this continuous improvement. It’s easy to stay excited in this field – new opportunities to instigate innovation arise every day. As we pack away our holiday decorations, we here at Hello Health are excited to embark on the journey of Health IT that lays before us in 2014. But before we look forward, let’s hit the highlights of what went on around the industry last year.


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Topics: Hello Health, health information technology, HIT, patient engagement, EHR, Meaningful use, Health IT solutions

Faster Product Development the Sign of an Innovative EHR Vendor

Posted by Barry Holleman on Mon, Nov 25, 2013 @ 10:05 AM

With the world of Health IT booming and hundreds of EHR vendors vying for attention, the prospect of choosing the perfect fit for a practice can seem daunting.  Many physicians have
reported jumping on board with an EHR only to later question whether or not the vendor they
are using is reliable.  Medical Economics recently posted an article noting that an EHR vendor's development cycle is a strong indicator of its financial health.

“Your company should be sending you information about updates and developments for the next 18-24 months,” says Derek Kosiorek, Principal Consultant for the Medical Group Management Association (MGMA) and certified EHR and healthcare technology professional.  “If not, their lack of innovation could be a red flag.”

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Topics: health information technology, Electronic health record, EHR development cycle, innovation

A Tribute to National Health IT Week

Posted by Barry Holleman on Fri, Oct 04, 2013 @ 05:14 PM

As organizations across the country joined together to celebrate information
technology and the incredible impact it is having on our health care system, National Health IT Week gave us the opportunity to stop and consider the many ways that  increased adoption of health IT has enabled a more efficient U.S. healthcare system.

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Topics: Hello Health, health information technology, HIT

Hello Health Bids Farewell to National Coordinator for Health IT

Posted by Barry Holleman on Mon, Sep 16, 2013 @ 04:03 PM

Along with a new wave of summer heat, the beginning of August brought the announcement that Farzad Mostashari, M.D., will be stepping down from the national coordinator for health information technology post this fall. Mostashari spent four years with the federal health IT office, first as a deputy national coordinator, then taking over as the National Coordinator in 2011. In a letter to Health and Human Services (HHS) staff, Secretary Kathleen Sebelius said, “During his tenure, ONC has been at the forefront of designing and implementing a number of initiatives to promote the adoption of health IT among health care providers. Farzad has seen through the successful design and implementation of ONC's HITECH programs, which provide health IT training and guidance to communities and providers; linked the meaningful use of electronic health records to population health goals; and laid a strong foundation for increasing the interoperability of health records — all while ensuring the ultimate focus remains on patients and their families.”

Social media has been buzzing ever since the announcement and many are feverishly trying to predict who will fill the shoes of Mostashari come the changing of the seasons. Before he leaves, we at Hello Health wanted to take a moment and thank Mostashari for everything he’s done for Health IT.  As Sebelius made clear in her statement to the HHS, we have come a long way and much of it is due to the man directly in charge.  Below is Mostashari’s e-mail to his ONC colleagues explaining his resignation.

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Topics: health information technology, Farzad Mostashari

Diversity in Health Information Technology

Posted by Stephen Armstrong on Thu, May 16, 2013 @ 09:30 AM

Diversity in health information technology (HIT) often gets a bad name. In the electronic
health record (EHR) space, it comes up in the context of too many vendors, too many solutions, too many versions, too many silos, too much work to figure it all out. While certainly the metrics are what they are and there is no disputing the plethora of EMRs in the market, but how many are truly different?

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Topics: Hello Health, health information technology, EHR, Electronic health record

Examining Health IT Amidst the Boston Tragedy

Posted by Steven Ferguson on Thu, May 02, 2013 @ 10:16 AM

Two weeks ago the city of Boston stood still as its officials and medical professionals
scrambled fearlessly to cope with the aftermath of the horror that ensued at one of the nation’s most prestigious marathons. My thoughts turned immediately to the people and families who were affected by the tragedy, and most especially to one of my co-workers who was visiting Boston at the time.  Thanks to social media we were quickly assured that one of our marketing colleagues was safe and we were able to breathe a short sigh of relief. Our thoughts and sympathies go out to all of those who were not so fortunate.

As a Health IT professional, I’m always curious about the responses in tragedies like this. I envision the complete chaos of a hospital that is being flooded with injured victims and the medical staff furiously working to preserve and protect the lives of so many innocent people. In an age of EHRs, I find hope that many of the patients being treated will be able to provide their physicians with immediate access to their medical records. I watch the news and hope that amidst the confusion and pain that is spreading through the city that the lengths that Health IT has traveled will somehow manage to spread a light over the otherwise dismal situation.

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Topics: health information technology, Boston Strong

Electronic Health Revenue: The Superhero of Health IT

Posted by Steven Ferguson on Tue, Mar 26, 2013 @ 11:40 AM

A recent RAND study showed that the implementation of health information technology (HIT) has affected neither a reduction in the cost nor an improvement in the quality of healthcare.  As soon as the results were released, Twitter, Facebook and practically every Health IT magazine and website lit up with exasperated buzz and chatter about the surprising reveal.  Weren’t EHRs supposed to swoop in and save the physician’s practice without fault – oh, and perhaps hand out individually wrapped mints as the patients leave?  Health IT has been boasted as the hero that has come back to avenge a broken health care system.  Why then, hasn’t it been saved?

While many people, including the authors of the RAND study, believe that Health IT will eventually achieve these goals, others aren’t so convinced.  There is a concern that while well- designed HIT systems will definitely help physicians run their business more efficiently, they won’t necessarily bring about a reduction in the cost of healthcare or drastically improve the quality of care.  Some doctors, like Hayward Zwerling, M.D., are calling for a time-out of sorts.  They are asking the government to stop pushing more Meaningful Use incentives and focus on finding out if what is already in place is working.  Zwerling, who runs a solo, private practice, was the creator of one of the older EMRs and believes in the many benefits that Health IT provides.  All he asks is that we focus on what we see as a direct result of adopting the right EHR and not sing its praises for something it hasn’t yet accomplished. 

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Topics: health information technology, EHR, electronic health revenue, RAND study, superhero

Fifty Shades of Health IT

Posted by Cassi Villanueva on Mon, Feb 25, 2013 @ 09:23 AM


The ping goes off right as she grabs the door handle to leave her office.  It’s been a long day and she’s  meeting a friend for dinner in an hour.  She knows that she should turn the knob and keep walking, but the thought of a message sitting there unread is simply unbearable.  Without looking, she knows who the e-mail is from.  Once upon a time she used to scribble her notes to him in a hurry.  Paper in palm, pen moving quickly between her fingers, she always wondered if he took her written words seriously.  These days, she feels like a lot of the guess work has been taken out of the equation.  Now that most of their correspondence is electronic, she has become used to a response that assures her that he is listening.  Their days of meeting in person have become scarce.  The time he would steal away from work and home to see her was putting a strain on his life.  This new way of communicating has been significantly beneficial to them.  They are able to stay in touch and reach each other when necessary and their relationship, if anything, has improved. 

They are both incredibly thankful for the electronic health record (EHR).

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Topics: health information technology, patient engagement, Electronic health record, Fifty Shades

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