Hello Health Blog

Rolling Back Medicine

Posted by Stephen Armstrong on Tue, Aug 26, 2014 @ 09:56 AM

The recent opening of several primary care clinics by Wal-Mart is among the latest examples of how our health care delivery landscape continues to evolve. And when the nation’s largest retailer decides to offer medical services, it is certainly a move worth noting. While the overall number of primary care clinics that Wal-Mart currently operates is just a handful in a couple of states, the potential to scale is enormous.

If the king of rolling back prices, rolls back medical care too should the independent primary care physician be concerned? Will Main Street Medicine be the latest casualty to the popularity of mega-retailers?

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Topics: primary care practice, consumer-driven health care, patient portal, Health IT solutions, innovation, Telemedicine

Hello Health and HIT: Looking back, looking forward

Posted by Barry Holleman on Tue, Jan 07, 2014 @ 02:59 PM

What a year 2013 turned out to be! The Hello Health development team released EIGHT platform updates over the course of the year, each in response to the feedback and needs of our customers. Hello Health’s interactive relationship with our users makes it possible for us to achieve this continuous improvement. It’s easy to stay excited in this field – new opportunities to instigate innovation arise every day. As we pack away our holiday decorations, we here at Hello Health are excited to embark on the journey of Health IT that lays before us in 2014. But before we look forward, let’s hit the highlights of what went on around the industry last year.


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Topics: Hello Health, health information technology, HIT, patient engagement, EHR, Meaningful use, Health IT solutions

Hello Health Version 6.0 Coming Soon!

Posted by Martin Pierre Roy on Fri, May 10, 2013 @ 09:24 AM

Let’s get ready to roll out! On Monday, May 13, Hello Health will introduce Version 6.0, featuring multiple updates and enhancements to its robust electronic health record (EHR) and patient portal. What’s new? Highlights include:

  • Revamped Scheduling area, including: faster performance; schedule availabilities that can be hidden from patients; and improved filtering options
  • Improved Patient Card allowing quick printing and editing of patient demographics
  • Updated Document Reviewer for faster review and signature of new documents
  • New Prescription enhancements including group layout, batch renewal and access to drug monograph
  • Improved Clinical Summary export functionality including an electronic signature for finished visits and patient prescription instructions
  • Additional enhancements:
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Topics: Hello Health, EMR, patient portal, free EHR, PHR, Health IT solutions, EHR development cycle, medical practice management

Hello Health Welcomes Barry Holleman

Posted by Cassi Villanueva on Thu, Feb 14, 2013 @ 01:31 PM

It’s a big year for the three-letter acronym referred to fondly by medical professionals all over the country as the EHR.  Predicted by the Annals of Family Medicine to be adopted by more than 80 percent of family physicians this year, the electronic health record is hailed as a modern-day solution to the rising medical costs and administrative setbacks often witnessed in healthcare.  From the government urging doctors to adopt the EHR to achieve meaningful use to the vendors eagerly imploring physicians to test drive their products, the EHR may be snagging a float alongside the infamous turkey in the Macy’s parade next Thanksgiving. 

With the ultimate goal of empowering the independent physician to thrive in the sea of modern healthcare, Hello Health is pleased to announce the appointment of Barry Holleman to chief operating officer (COO) and vice president of the company.  Holleman joined the team last October due to his desire to help provide primary care physicians with unsurpassed multi-layered tools that deliver agile and accessible information to manage primary care interactions.

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Topics: Hello Health, EHR, Health IT solutions

Meaningful Use Stage 2 is Step 1: Stepping Through the Patient Portal

Posted by Stephen Armstrong on Mon, Sep 24, 2012 @ 10:27 AM

With the recent publishing of the final Stage 2 rule for meaningful use, we are likely to be talking about the state of patient portals more than ever. This is because, under Stage 2 requirements, physicians will not only have to offer patients online access to their records, but must also ensure that a percentage of their patients will use it. The bar is not particularly high at first blush – 5 percent of patients – a reduction from the original 10 percent threshold originally proposed. Nevertheless, for a practice with 2,000 patients, that means at least 100 patients will need to access, print, share or download their records.

Patient portals are not new. Practices with an existing EHR “sans portal” will need to add one or even possibly replace their EHR. And there have been well-publicized entrees and exits in this space. Remember Google Health?  And as recently profiled in the American Medical News article, Will Meaningful use Spur Growth of Patient Portals?, an October 2011 survey published by Manhattan Research found that 140 million patients reported that they have not accessed their records nor are they interested in doing so.

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Topics: patient engagement, Electronic health record, Meaningful use, Health IT solutions

Profiting from Change: The Benefits of Health Information Technology

Posted by Steven Ferguson on Mon, Sep 17, 2012 @ 01:58 PM

What if…?

  • If banking were like health care, automated teller machine transactions would take not seconds, but perhaps days or longer as a result of unavailable or misplaced records.
  • If home building were like health care, carpenters, electricians and plumbers each would work with different blueprints, with very little coordination
  • If shopping were like health care, product prices would not be posted, and the prices charged would vary widely within the same store, depending of the source of payment.
  • If automobile manufacturers were like health care, warranties for cars that require manufacturers to pay for defects would not exist. As a result, few factories would seek to monitor and improve production line performance and product quality.
  • If airline travel were like health care, each pilot would be free to design his or her own preflight safety check, or not perform one at all.
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Topics: Hello Health, primary care practice, small physician practice, Meaningful use, Health IT solutions

The MRE – A Model for an EMR?

Posted by Stephen Armstrong on Tue, Sep 11, 2012 @ 06:04 PM

Sometimes we can draw inspiration from the most unlikely places by making connections between two seemingly completely unrelated things. Recently this happened to me.

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Topics: primary care practice, EMR, Health IT solutions

Using Health Information Technology to Promote Patient Engagement

Posted by Ali Dufour on Wed, Aug 29, 2012 @ 09:07 AM

At the HIMSS (Health Information Management Systems Society) conference in February, I attended the eCollaboration Forum, which explores collaborative platforms as foundations for a transformation to Accountable Care. One of the sessions was headed by a panel of doctors advocating a change in the overall healthcare delivery process, including a shifting focus away from institutions and toward consumers and ePatients. You could feel the passion and commitment of each member of the panel as they described their day-to-day encounters with their patients. Panelists discussed several reasons why the move toward patient engagement is slow to come in the industry, but many of the reasons related to health information technology vendors (or, as the panelists put it, “the people from the dark side.”) Panelists cited an unwillingness of vendors to change, bloated and dysfunctional companies, a misunderstanding of providers’ situation and/or needs, and plain old lack of innovation as some of the main disconnects between vendors and the users of health information systems.  The discussion was a wake-up call for me. I was appalled to see the inherent disconnect between the vendors and users of the products we create, and the realization caused me to think about my unique role in the healthcare IT ecosystem.

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Topics: Hello Health, patient engagement, Electronic health record, Health IT solutions, accountable care

Painting by Pixels: A Closer Look at the EMR Picture

Posted by Stephen Armstrong on Wed, Aug 15, 2012 @ 08:05 AM

As part of our national discussion about electronic medical records and the scorecards that get quoted on Electronic Medical Record (EMR) adoption, Meaningful Use attestation rates and reimbursement payouts, there is a tendency to paint the picture in very broad brushstrokes. We look at the data among hospitals and eligible providers. Perhaps we look a little closer and examine the trends by size of practice or by specialty. But what can we learn if we examine the pixels of this digital picture? Where does selecting, affording, implementing and growing with an EMR fit into the priorities of male and female doctors? Doctors who are under 40 and those over 60?

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Topics: Hello Health, primary care practice, EMR, Health IT solutions

Having a (Health IT) Vision is a Good Thing

Posted by Steven Ferguson on Mon, Aug 06, 2012 @ 08:09 AM

Microsoft Europe has posted a video on YouTube about a future vision of the care experience for patients and providers. It has high production values, lots of CGI, and presents a tantalizing look at how networks and cool gadgets can make information display and multi-channel communication seamless and integral to great care.

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Topics: Electronic health record, free EHR, free EMR, electronic medical record, Health IT solutions

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