Hello Health Blog

No Kidding! EHRs a Perfect Fit for Pediatricians

Posted by Steven Ferguson on Wed, Jan 30, 2013 @ 02:01 PM

Recently during a meeting with our marketing team, a discussion arose about the fact that pediatricians are more hesitant to adopt electronic health records (EHRs) than physicians in other specialties. Several of the women on the team are mothers and were surprised to learn that according to a recent study conducted by the American Academy of Pediatrics (AAP), pediatricians are one-two years behind in making the switch from paper to electronic. 

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Topics: Hello Health, EHR, patient portal, Electronic health record, Pediatrics

Happy New Revenue™!

Posted by Stephen Armstrong on Tue, Jan 08, 2013 @ 10:50 AM

My family enjoys a little tradition each year that has been passed down through the
 generations. Each New Year’s Eve, we step outside our home and each member of our family places a few quarters, dimes, nickels and even pennies outside of the front door. They get tucked away under a pot, behind a bush or around a corner out of view. Then come New Year’s morning, we return to bring the coins inside our home in the hopes of prosperity for the next 12 months. Occasionally, a coin gets left behind because it was hidden too well or perhaps found by the neighbor’s dog, but nonetheless the New Year starts with New Revenue!

For our Hello Health customers, their practice benefits in the same way --albeit the revenue is considerably higher and revenue generation comes throughout the year; not just on a single day.

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Topics: Hello Health, Electronic health record, physician revenue, new revenue

Thanks from Hello Health

Posted by Stephen Armstrong on Wed, Nov 21, 2012 @ 02:30 PM

Thanksgiving is one of the times of the year that we take a break from the day-to-day to pause and reflect. On this occasion, all of us at Hello Health, Inc. would like to thank our valued customers for their trust, collaboration and loyalty. 

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Topics: Hello Health, Electronic health record

Profitability or Patient Care: Can the Two Co-exist?

Posted by Steven Ferguson on Wed, Oct 10, 2012 @ 06:02 PM


6/10 Doctors are now employed, 6/10 doctors would quit today.

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Topics: Hello Health, primary care practice, physician revenue, small physician practice, independent primary care, independent primary care practice, small independent primary care practice

EHR Implementation: Take Things Slow for a Successful Transition

Posted by Matt Beer on Wed, Sep 19, 2012 @ 11:30 AM

If you are a recent adopter of an electronic health record (EHR) system, you are probably well aware that the implementation process seems to drag on forever. There are so many components and features in today’s EHR that can all have a tremendous impact on your office’s workflow and structure. Therefore, implementing all of these components at once can be overwhelming. Let me explain.

For physicians who jumped on the EHR bandwagon early, let’s say between 2004 and 2008, there has been a lot of product innovation and industry change. So much so, that the product they are using today probably only moderately resembles the one purchased five years ago.

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Topics: Hello Health, EHR, EMR, small physician practice, electronic medical record, electronic medical records

Profiting from Change: The Benefits of Health Information Technology

Posted by Steven Ferguson on Mon, Sep 17, 2012 @ 01:58 PM

What if…?

  • If banking were like health care, automated teller machine transactions would take not seconds, but perhaps days or longer as a result of unavailable or misplaced records.
  • If home building were like health care, carpenters, electricians and plumbers each would work with different blueprints, with very little coordination
  • If shopping were like health care, product prices would not be posted, and the prices charged would vary widely within the same store, depending of the source of payment.
  • If automobile manufacturers were like health care, warranties for cars that require manufacturers to pay for defects would not exist. As a result, few factories would seek to monitor and improve production line performance and product quality.
  • If airline travel were like health care, each pilot would be free to design his or her own preflight safety check, or not perform one at all.
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Topics: Hello Health, primary care practice, small physician practice, Meaningful use, Health IT solutions

Using Health Information Technology to Promote Patient Engagement

Posted by Ali Dufour on Wed, Aug 29, 2012 @ 09:07 AM

At the HIMSS (Health Information Management Systems Society) conference in February, I attended the eCollaboration Forum, which explores collaborative platforms as foundations for a transformation to Accountable Care. One of the sessions was headed by a panel of doctors advocating a change in the overall healthcare delivery process, including a shifting focus away from institutions and toward consumers and ePatients. You could feel the passion and commitment of each member of the panel as they described their day-to-day encounters with their patients. Panelists discussed several reasons why the move toward patient engagement is slow to come in the industry, but many of the reasons related to health information technology vendors (or, as the panelists put it, “the people from the dark side.”) Panelists cited an unwillingness of vendors to change, bloated and dysfunctional companies, a misunderstanding of providers’ situation and/or needs, and plain old lack of innovation as some of the main disconnects between vendors and the users of health information systems.  The discussion was a wake-up call for me. I was appalled to see the inherent disconnect between the vendors and users of the products we create, and the realization caused me to think about my unique role in the healthcare IT ecosystem.

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Topics: Hello Health, patient engagement, Electronic health record, Health IT solutions, accountable care

Meaningful Practice, not just Meaningful Use

Posted by Steven Ferguson on Mon, Aug 27, 2012 @ 10:38 AM

For a couple of years now, the primary care sector has been particularly focused on Meaningful Use. I recently posted about the impact of the Supreme Court decision on the ACA, and how John Loonsk, M.D. of CGI General commented that we need to look beyond the narrow view of EHRs optimized for Meaningful Use incentives to consider the broader opportunities for technology to transform the experience of care.

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Topics: Hello Health, primary care practice, meaningful use incentive, Meaningful use, Affordable Care Act

Are Patients at the Center or the Middle?

Posted by Steven Ferguson on Wed, Aug 22, 2012 @ 09:32 AM

Our friends at Triple Tree, an investment banking and advisory firm, focus a great deal of their energy on health care technology, e-health and mobile health. They publish great reports and blog posts, and one in particular recently caught my eye.

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Topics: Hello Health, patient engagement, electronic medical record

Moving the Annual Physical Exam Online to Promote Patient Engagement

Posted by Matt Beer on Mon, Aug 20, 2012 @ 08:30 AM

A recent article in The New York Times questioned the usefulness of the adult annual physical exam, with its unnecessary examinations and tests. It prompted me to give some thought to the idea of an outpatient world without the prized annual well visit.

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Topics: Hello Health, patient engagement, patient self-management, accountable care

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