Hello Health Blog

The Patient Engagement Pyramid

Posted by Stephen Armstrong on Fri, Aug 08, 2014 @ 04:30 PM

This blog post was originally published in 2012. Two years later, patient engagement is even more in focus as patient portals are launched in response to Meaningful Use requirements and as the opportunities for population health management are pursued through coordinated care delivery. As part of The American Academy of Ambulatory Care Nursing's curriculum on Care Coordination and Transition Management, there is an excellent discussion on Population Health Management. The concept of a Patient Engagement Pyramid is referenced in this content. For those interested in ordering the AAACN materials, please visit http://www.aaacn.org/practice-resources/cctm

Read More

Topics: patient engagement, EHR, EMR, Electronic health record, Patient Management, PHR, Meaningful use, patient self-management

Patient Engagement: The Most Important Prescription of All

Posted by Jennifer McDuffee on Wed, Nov 13, 2013 @ 11:33 AM

Everyone’s talking about patient engagement these days.   Social media is buzzing with patient engagement hash tags and some are even proclaiming it as the “blockbuster drug of the century,” citing its positive effect on patient outcomes.

Read More

Topics: patient engagement, primary care practice, patient portal, physician revenue, Patient Management, profitability

Primary Care Doctor 2.0: A New Look at a Long-Standing Profession

Posted by Patrick Stevenson on Tue, May 21, 2013 @ 09:21 AM

The world of the primary care doctor has been rapidly changing and will continue to do so over
the coming years. Insurance concerns, higher patient expectations about care, an expansion in services provided and a decline in reimbursements are all prompting the need for primary care physicians to find new ways to stay successful and grow their practices as a result. Being a primary care doctor is not easy and I applaud those who follow their calling in the face of these and other health care challenges.

Read More

Topics: patient engagement, primary care practice, EHR, EMR, patient portal, Electronic health record, physician revenue, Patient Management, doctor revenue, free EHR, free EMR, independent primary care, electronic medical record, PHR, new revenue, electronic medical records, electronic health revenue

The Quest for the Perfect EMR

Posted by Patrick Stevenson on Tue, Apr 23, 2013 @ 04:19 PM

At Hello Health we invest a large amount of time speaking with primary care doctors about their plans for implementing an electronic medical record (EMR) and what they are looking for in a system. This valuable feedback helps us tailor the Hello Health platform to exceed the expectations of our customers. Most physicians are looking for the “perfect EMR”. The search can be frustrating when there really can’t be a perfect EMR for everyone and nearly every EMR comes with a significant price tag.

Physicians need to put a stronger emphasis on finding the right EMR for their practice. It should cover the needs of the office, their daily work and their interactions with patients. After they find the system, or the few systems that fit their needs, the next step is to narrow down their options based on price and costs associated with the EMR.

Read More

Topics: Hello Health, patient engagement, primary care practice, EHR, EMR, patient portal, Electronic health record, Patient Management, free EHR, free EMR, electronic medical record, PHR, electronic medical records, online appointment scheduling

Online Care is Part of the New Normal in Primary Care

Posted by Steven Ferguson on Wed, Jul 18, 2012 @ 11:57 AM

A recently released Accenture report focused on the interest of Americans in accessing health information online, including online consults. 82% want access to personal medical information online, 72% want to manage appointments online and 76% want to communicate with their doctors online. No surprises there, as noted by an editor at Fierce Healthcare who also remarked on the fact that 85% “still want” face-to-face time with their doctor.

Read More

Topics: patient engagement, EHR, EMR, physician revenue, Patient Management, doctor revenue, free EHR, free EMR, PHR, accountable care

Unpaid time is unfair to doctors

Posted by Steven Ferguson on Thu, Jul 12, 2012 @ 09:22 AM

I have a young son who asked me the other day why Nat, our CEO, paid me for my work. This caught me by surprise and I asked what had prompted the question. He told me that he understood why construction workers got paid for building roads, why firefighters got paid for putting out fires and why NHL hockey players got paid for scoring goals (something I struggle to understand sometimes myself).

Read More

Topics: patient engagement, primary care practice, EHR, EMR, Electronic health record, physician revenue, small physician practice, Patient Management, doctor revenue, free EHR, free EMR, independent primary care, electronic medical record, independent primary care practice, small independent primary care practice, independent physician practice

Primary Care Independence

Posted by Stephen Armstrong on Tue, Jul 03, 2012 @ 11:47 AM

As we pause on July 4th to reflect on the spirit and sacrifice that created and sustains the independence of our great nation, the independence of the primary care practice is deserving of reflection and celebration as well.

Our nation’s primary care doctors are on the frontlines of our health care system caring for our families, young and old. They are our health care “home base” providing a continuity of care that can be measured in decades and not just in years. They help us navigate through complex chronic health issues and sometimes an equally complex health care system.

Read More

Topics: patient engagement, primary care practice, Electronic health record, physician revenue, small physician practice, Patient Management, independent primary care, electronic medical record, independent primary care practice, small independent primary care practice, independent physician practice, PHR

Is it Time to Say Goodbye to Outpatient Care?

Posted by Stephen Armstrong on Thu, Jun 21, 2012 @ 04:57 PM

outpatient [ˈoutˌpā sh ənt]

Labels can be very useful. They make our lives simpler, help us to compartmentalize, categorize, and make quick decisions. They can bring structure to our view of our world.

Read More

Topics: patient engagement, EHR, Electronic health record, physician revenue, Patient Management, doctor revenue, free EHR, free EMR, PHR, patient self-management

The Patient Engagement ‘Nudge’

Posted by Steven Ferguson on Mon, Jun 18, 2012 @ 02:12 PM

One of the most influential management books of the last few years has been Nudge, by Richard Thaler and Cass Sunstein. Building on the canon of behavioral economics, the authors describe ways in which simple external “nudges” can positively (and negatively) influence individuals’ behavior, and ultimately lead to societal change.

Read More

Topics: patient engagement, EHR, EMR, Electronic health record, Patient Management, PHR, patient self-management

Patient Engagement For All The Right Reasons

Posted by Steven Ferguson on Mon, Jun 11, 2012 @ 09:06 PM

Jessie Gruman, President of the Center for Advancing Health made an interesting comment in her keynote at the Connecting Healthcare + Social Media Conference last week. She noted that healthcare tends to be a last resort for patients, and by the time a patient does reach out to a provider, she wants specific, not general information. Her organization’s focus is to increase people’s engagement and involvement in their care, so she knows of what she speaks.

Read More

Topics: patient engagement, EHR, Electronic health record, Patient Management, Meaningful use

Ask the Expert

Subscribe by Email

Follow Hello Health

Posts by category

More categories