Hello Health Blog

Rolling Back Medicine

Posted by Stephen Armstrong on Tue, Aug 26, 2014 @ 09:56 AM

The recent opening of several primary care clinics by Wal-Mart is among the latest examples of how our health care delivery landscape continues to evolve. And when the nation’s largest retailer decides to offer medical services, it is certainly a move worth noting. While the overall number of primary care clinics that Wal-Mart currently operates is just a handful in a couple of states, the potential to scale is enormous.

If the king of rolling back prices, rolls back medical care too should the independent primary care physician be concerned? Will Main Street Medicine be the latest casualty to the popularity of mega-retailers?

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Topics: primary care practice, consumer-driven health care, patient portal, Health IT solutions, innovation, Telemedicine

Beyond the In Office Visit: The Benefits of Patient Portals

Posted by Nat Findlay on Wed, Mar 19, 2014 @ 10:46 AM

Do you remember the last time you used a phone book? I mean the actual printed phone book supplied by the phone company. And when I say “phone company” I mean the one that provides hardwired telephone service to your home, not the company that sells the device you keep at hand all day every day; the one that’s so much more than a “telephone,” the one that provides immediate access to anything you might need to know, directions to anywhere you might want to go, and any item you might want to purchase.

It’s probably been quite a while since you let your fingers do the walking the old-fashioned way. It’s not just that technology has changed. We’ve changed. And, by far, the biggest changes that have occurred have to do with our expectations around access and connection. If you’re even moderately Internet savvy, you probably find it annoying if, say, you can’t pay a bill online, or if your favorite store won’t let you return an item the way you bought it. “Why can’t this just be EASY?” consumers lament. Now, have we really become so spoiled and impatient that we can’t do something the old-fashioned way? No. We just expect these things to be efficient these days, because we know they can be. We’ve been using communication technology to make all sorts of experiences steadily more efficient for years. And, anyway, I’d argue that what people – especially patients – want isn’t all that “new-fashioned,” but is, in fact, the opposite. They expect to feel less like a faceless number in a bloated system and have more personalized interactions.

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Topics: patient engagement, EHR, patient portal, Telemedicine

Patient Engagement: The Most Important Prescription of All

Posted by Jennifer McDuffee on Wed, Nov 13, 2013 @ 11:33 AM

Everyone’s talking about patient engagement these days.   Social media is buzzing with patient engagement hash tags and some are even proclaiming it as the “blockbuster drug of the century,” citing its positive effect on patient outcomes.

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Topics: patient engagement, primary care practice, patient portal, physician revenue, Patient Management, profitability

Primary Care Doctor 2.0: A New Look at a Long-Standing Profession

Posted by Patrick Stevenson on Tue, May 21, 2013 @ 09:21 AM

The world of the primary care doctor has been rapidly changing and will continue to do so over
the coming years. Insurance concerns, higher patient expectations about care, an expansion in services provided and a decline in reimbursements are all prompting the need for primary care physicians to find new ways to stay successful and grow their practices as a result. Being a primary care doctor is not easy and I applaud those who follow their calling in the face of these and other health care challenges.

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Topics: patient engagement, primary care practice, EHR, EMR, patient portal, Electronic health record, physician revenue, Patient Management, doctor revenue, free EHR, free EMR, independent primary care, electronic medical record, PHR, new revenue, electronic medical records, electronic health revenue

Hello Health Version 6.0 Coming Soon!

Posted by Martin Pierre Roy on Fri, May 10, 2013 @ 09:24 AM

Let’s get ready to roll out! On Monday, May 13, Hello Health will introduce Version 6.0, featuring multiple updates and enhancements to its robust electronic health record (EHR) and patient portal. What’s new? Highlights include:

  • Revamped Scheduling area, including: faster performance; schedule availabilities that can be hidden from patients; and improved filtering options
  • Improved Patient Card allowing quick printing and editing of patient demographics
  • Updated Document Reviewer for faster review and signature of new documents
  • New Prescription enhancements including group layout, batch renewal and access to drug monograph
  • Improved Clinical Summary export functionality including an electronic signature for finished visits and patient prescription instructions
  • Additional enhancements:
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Topics: Hello Health, EMR, patient portal, free EHR, PHR, Health IT solutions, EHR development cycle, medical practice management

The Quest for the Perfect EMR

Posted by Patrick Stevenson on Tue, Apr 23, 2013 @ 04:19 PM

At Hello Health we invest a large amount of time speaking with primary care doctors about their plans for implementing an electronic medical record (EMR) and what they are looking for in a system. This valuable feedback helps us tailor the Hello Health platform to exceed the expectations of our customers. Most physicians are looking for the “perfect EMR”. The search can be frustrating when there really can’t be a perfect EMR for everyone and nearly every EMR comes with a significant price tag.

Physicians need to put a stronger emphasis on finding the right EMR for their practice. It should cover the needs of the office, their daily work and their interactions with patients. After they find the system, or the few systems that fit their needs, the next step is to narrow down their options based on price and costs associated with the EMR.

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Topics: Hello Health, patient engagement, primary care practice, EHR, EMR, patient portal, Electronic health record, Patient Management, free EHR, free EMR, electronic medical record, PHR, electronic medical records, online appointment scheduling

Hello Health Tuesday Testimonial

Posted by Allison Lowe Huff on Tue, Mar 05, 2013 @ 03:53 PM

Today we are launching “Tuesday Testimonials,” our new monthly blog series that gives a glimpse into a user’s experience with the Hello Health EHR.  Stefanie Fine, practice manager at Dr. Fine and Associates in Atlanta, recently discussed with us the process of implementing the Hello Health platform and how it is working out for their practice. 

What was your process when choosing an EHR for your practice?

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Topics: EHR, EMR, patient portal, Dr. Fine, Stefanie Fine

No Kidding! EHRs a Perfect Fit for Pediatricians

Posted by Steven Ferguson on Wed, Jan 30, 2013 @ 02:01 PM

Recently during a meeting with our marketing team, a discussion arose about the fact that pediatricians are more hesitant to adopt electronic health records (EHRs) than physicians in other specialties. Several of the women on the team are mothers and were surprised to learn that according to a recent study conducted by the American Academy of Pediatrics (AAP), pediatricians are one-two years behind in making the switch from paper to electronic. 

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Topics: Hello Health, EHR, patient portal, Electronic health record, Pediatrics

Patient Portals are a Natural Outlet for Online Health Care Consumers

Posted by Colleen Edwards on Mon, Dec 17, 2012 @ 01:12 PM


Every doctor has been there.  Standing next to a patient, discussing their condition, when suddenly you realize that they have no idea what you are talking about.  You take out your pen, scribble a few notes on a piece of paper, and try to help your patient visualize the information you are trying to convey.  In return you may get a quick nod of understanding or rather a confused look that begs you to explain one more time what is going on. It’s a regular occurrence in the life of a primary care physician, but could that be changing?

Health IT has exploded throughout the medical world the last few years.  Once, terms like electronic health records and patient portals sparked a level of curiosity.  Now, EHRs are part of our vernacular.  Physicians have jumped on the automation bandwagon to increase efficiency in managing their practices and to encourage patient engagement.  While going electronic was once considered a risk, it is now considered the norm for many independent physician practices.  Doctors, however, aren’t the only ones benefiting from the ease of accessing health information at the touch of a finger.

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Topics: health information technology, patient engagement, patient portal, e-Patient

Empowering the People with Patient Portals

Posted by Steven Ferguson on Tue, Nov 06, 2012 @ 01:25 PM


Whether Republican or Democrat, most people can agree that one of the best things about living in America is the freedom to be an active participant in the political system.  No matter your political affiliation, your ability to get out and have a say in the future of your country is one of the greatest liberties you are afforded as an American.  Wouldn’t it be nice if, in the same way, patients were given the opportunity to be active participants in their own health care? Now, thanks to the modern efficiency of patient portals, they can. Just like any American has the opportunity to walk up to a poll booth and cast their ballot, patients can portal their way to better communication with their health care providers.

A surefire way for a doctor to increase chances of success in a practice is through patient engagement and empowerment. The health care system nationwide is striving to give more responsibility and ownership to patients of their medical care. Instead of stripping the doctor and patient from control, the world of medicine opens its own sort of poll booth through patient portals like the one Hello Health offers, inviting the patient to step up and have a say in his or her own health care.

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Topics: patient engagement, patient portal, health care, election day

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