Hello Health Blog

Patient Engagement: The Most Important Prescription of All

Posted by Jennifer McDuffee on Wed, Nov 13, 2013 @ 11:33 AM

Everyone’s talking about patient engagement these days.   Social media is buzzing with patient engagement hash tags and some are even proclaiming it as the “blockbuster drug of the century,” citing its positive effect on patient outcomes.

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Topics: patient engagement, primary care practice, patient portal, physician revenue, Patient Management, profitability

Primary Care Doctor 2.0: A New Look at a Long-Standing Profession

Posted by Patrick Stevenson on Tue, May 21, 2013 @ 09:21 AM

The world of the primary care doctor has been rapidly changing and will continue to do so over
the coming years. Insurance concerns, higher patient expectations about care, an expansion in services provided and a decline in reimbursements are all prompting the need for primary care physicians to find new ways to stay successful and grow their practices as a result. Being a primary care doctor is not easy and I applaud those who follow their calling in the face of these and other health care challenges.

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Topics: patient engagement, primary care practice, EHR, EMR, patient portal, Electronic health record, physician revenue, Patient Management, doctor revenue, free EHR, free EMR, independent primary care, electronic medical record, PHR, new revenue, electronic medical records, electronic health revenue

Happy New Revenue™!

Posted by Stephen Armstrong on Tue, Jan 08, 2013 @ 10:50 AM

My family enjoys a little tradition each year that has been passed down through the
 generations. Each New Year’s Eve, we step outside our home and each member of our family places a few quarters, dimes, nickels and even pennies outside of the front door. They get tucked away under a pot, behind a bush or around a corner out of view. Then come New Year’s morning, we return to bring the coins inside our home in the hopes of prosperity for the next 12 months. Occasionally, a coin gets left behind because it was hidden too well or perhaps found by the neighbor’s dog, but nonetheless the New Year starts with New Revenue!

For our Hello Health customers, their practice benefits in the same way --albeit the revenue is considerably higher and revenue generation comes throughout the year; not just on a single day.

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Topics: Hello Health, Electronic health record, physician revenue, new revenue

Looking Beyond Meaningful Use for New Sources of Revenue

Posted by Steven Ferguson on Thu, Oct 25, 2012 @ 08:46 AM

If you are like most physicians, you grapple with the challenge of turning a profit while providing outstanding patient care  -- and not burning yourself out in the process.  This is not a new story, and certainly has garnered its share of attention from the health care community, government and the media (The Wall Street Journal covered the topic in an eye-opening and illustrious article earlier this year). 

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Topics: primary care practice, physician revenue, meaningful use incentive

Profitability or Patient Care: Can the Two Co-exist?

Posted by Steven Ferguson on Wed, Oct 10, 2012 @ 06:02 PM


6/10 Doctors are now employed, 6/10 doctors would quit today.

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Topics: Hello Health, primary care practice, physician revenue, small physician practice, independent primary care, independent primary care practice, small independent primary care practice

Is Uncompensated Care Killing the Private Primary Care Practice?

Posted by Steven Ferguson on Mon, Jul 30, 2012 @ 11:34 AM

As early as next year, an Accenture report claims, as few as one third of doctors will actually own their practice, down from nearly half in 2005.

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Topics: primary care practice, physician revenue, small physician practice, doctor revenue, independent primary care practice, small independent primary care practice, independent physician practice, Health 2.0

Taking the Pulse…of Primary Care Physicians

Posted by Stephen Armstrong on Mon, Jul 23, 2012 @ 10:34 AM

At Hello Health, we have both a unique opportunity and a distinct privilege to be able to sit down with primary care physicians across the country and talk about what keeps them up at night, how they perceive electronic medical records, what their goals are for their practice, their patients and much more.  Typically, we meet over dinner and have a discussion over the Hello Health EMR-based business model. Yes, we are selling, but foremost we are listening. We have to. We want to. It is only by understanding the pressures facing today’s primary care physician that we can provide meaningful solutions above and beyond meaningful use (download Hello Health's free Guide to Understanding Meaningful Use). And above and beyond the traditional EMR paradigm.

So what are primary care physicians saying? What can we learn from weekly opportunities to connect with family practitioners, internists, integrative medicine practitioners and pediatricians? The following data reflects over 80 responses we have received recently to two questions in our survey.

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Topics: EHR, EMR, Electronic health record, physician revenue, doctor revenue, free EHR, free EMR, electronic medical record

Online Care is Part of the New Normal in Primary Care

Posted by Steven Ferguson on Wed, Jul 18, 2012 @ 11:57 AM

A recently released Accenture report focused on the interest of Americans in accessing health information online, including online consults. 82% want access to personal medical information online, 72% want to manage appointments online and 76% want to communicate with their doctors online. No surprises there, as noted by an editor at Fierce Healthcare who also remarked on the fact that 85% “still want” face-to-face time with their doctor.

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Topics: patient engagement, EHR, EMR, physician revenue, Patient Management, doctor revenue, free EHR, free EMR, PHR, accountable care

Unpaid time is unfair to doctors

Posted by Steven Ferguson on Thu, Jul 12, 2012 @ 09:22 AM

I have a young son who asked me the other day why Nat, our CEO, paid me for my work. This caught me by surprise and I asked what had prompted the question. He told me that he understood why construction workers got paid for building roads, why firefighters got paid for putting out fires and why NHL hockey players got paid for scoring goals (something I struggle to understand sometimes myself).

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Topics: patient engagement, primary care practice, EHR, EMR, Electronic health record, physician revenue, small physician practice, Patient Management, doctor revenue, free EHR, free EMR, independent primary care, electronic medical record, independent primary care practice, small independent primary care practice, independent physician practice

Primary Care Independence

Posted by Stephen Armstrong on Tue, Jul 03, 2012 @ 11:47 AM

As we pause on July 4th to reflect on the spirit and sacrifice that created and sustains the independence of our great nation, the independence of the primary care practice is deserving of reflection and celebration as well.

Our nation’s primary care doctors are on the frontlines of our health care system caring for our families, young and old. They are our health care “home base” providing a continuity of care that can be measured in decades and not just in years. They help us navigate through complex chronic health issues and sometimes an equally complex health care system.

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Topics: patient engagement, primary care practice, Electronic health record, physician revenue, small physician practice, Patient Management, independent primary care, electronic medical record, independent primary care practice, small independent primary care practice, independent physician practice, PHR

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