Hello Health Blog

Rolling Back Medicine

Posted by Stephen Armstrong on Tue, Aug 26, 2014 @ 09:56 AM

The recent opening of several primary care clinics by Wal-Mart is among the latest examples of how our health care delivery landscape continues to evolve. And when the nation’s largest retailer decides to offer medical services, it is certainly a move worth noting. While the overall number of primary care clinics that Wal-Mart currently operates is just a handful in a couple of states, the potential to scale is enormous.

If the king of rolling back prices, rolls back medical care too should the independent primary care physician be concerned? Will Main Street Medicine be the latest casualty to the popularity of mega-retailers?

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Topics: primary care practice, consumer-driven health care, patient portal, Health IT solutions, innovation, Telemedicine

Patient Engagement: The Most Important Prescription of All

Posted by Jennifer McDuffee on Wed, Nov 13, 2013 @ 11:33 AM

Everyone’s talking about patient engagement these days.   Social media is buzzing with patient engagement hash tags and some are even proclaiming it as the “blockbuster drug of the century,” citing its positive effect on patient outcomes.

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Topics: patient engagement, primary care practice, patient portal, physician revenue, Patient Management, profitability

The Affordable Care Act – On the Doorstep of Open Enrollment

Posted by Stephen Armstrong on Thu, Sep 26, 2013 @ 09:07 AM

October 1, 2014 is a historic date in the history of health care in our nation. Open enrollment will commence under the Patient Protection and Affordable Care Act (ACA). And whether you support or contest the vision or the execution of this law, it is hard to deny the impact it will have. Today’s primary care practices are on the front lines of this new environment.

In a survey by Deloitte’s Center for Health Solutions, 32 percent of surveyed primary care physicians considered it a step in the wrong direction. For both provider and patient, there is much to be educated about and many are still unaware of the details.

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Topics: primary care practice, Affordable Care Act, medical practice management

Primary Care Doctor 2.0: A New Look at a Long-Standing Profession

Posted by Patrick Stevenson on Tue, May 21, 2013 @ 09:21 AM

The world of the primary care doctor has been rapidly changing and will continue to do so over
the coming years. Insurance concerns, higher patient expectations about care, an expansion in services provided and a decline in reimbursements are all prompting the need for primary care physicians to find new ways to stay successful and grow their practices as a result. Being a primary care doctor is not easy and I applaud those who follow their calling in the face of these and other health care challenges.

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Topics: patient engagement, primary care practice, EHR, EMR, patient portal, Electronic health record, physician revenue, Patient Management, doctor revenue, free EHR, free EMR, independent primary care, electronic medical record, PHR, new revenue, electronic medical records, electronic health revenue

The Quest for the Perfect EMR

Posted by Patrick Stevenson on Tue, Apr 23, 2013 @ 04:19 PM

At Hello Health we invest a large amount of time speaking with primary care doctors about their plans for implementing an electronic medical record (EMR) and what they are looking for in a system. This valuable feedback helps us tailor the Hello Health platform to exceed the expectations of our customers. Most physicians are looking for the “perfect EMR”. The search can be frustrating when there really can’t be a perfect EMR for everyone and nearly every EMR comes with a significant price tag.

Physicians need to put a stronger emphasis on finding the right EMR for their practice. It should cover the needs of the office, their daily work and their interactions with patients. After they find the system, or the few systems that fit their needs, the next step is to narrow down their options based on price and costs associated with the EMR.

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Topics: Hello Health, patient engagement, primary care practice, EHR, EMR, patient portal, Electronic health record, Patient Management, free EHR, free EMR, electronic medical record, PHR, electronic medical records, online appointment scheduling

Study Gives Global Look at Primary Care EHR Adoption

Posted by Stephen Armstrong on Fri, Dec 07, 2012 @ 09:09 AM

The Commonwealth Fund in its study,  “A Survey of Primary Care Doctors in Ten Countries Shows Progress in Use of Health Information Technology, Less in Other Areas”, analyzed the international status of electronic health records (EHRs), providing a fascinating global look at EHR adoption within primary care.

EHR Multifunctional Capacity Lags

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Topics: primary care practice, Electronic health record, international EHR study

Looking Beyond Meaningful Use for New Sources of Revenue

Posted by Steven Ferguson on Thu, Oct 25, 2012 @ 08:46 AM

If you are like most physicians, you grapple with the challenge of turning a profit while providing outstanding patient care  -- and not burning yourself out in the process.  This is not a new story, and certainly has garnered its share of attention from the health care community, government and the media (The Wall Street Journal covered the topic in an eye-opening and illustrious article earlier this year). 

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Topics: primary care practice, physician revenue, meaningful use incentive

Profitability or Patient Care: Can the Two Co-exist?

Posted by Steven Ferguson on Wed, Oct 10, 2012 @ 06:02 PM


6/10 Doctors are now employed, 6/10 doctors would quit today.

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Topics: Hello Health, primary care practice, physician revenue, small physician practice, independent primary care, independent primary care practice, small independent primary care practice

Standardizing Processes in Health Care: Taking Cues from the Cheesecake Factory

Posted by Steven Ferguson on Wed, Oct 03, 2012 @ 09:01 AM

Atul Gawande is at it again. The acclaimed health issues writer at the New Yorker, whose day job is as a general surgeon at Partners Health Care in Boston, wrote a provocative piece in the Aug.13 issue of the magazine. In it, he addresses what health care can learn from the standardized practices, processes and measuring at chain restaurants; in his case the Cheesecake Factory.

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Topics: primary care practice, coordinated care, Atul Gawande, Cheesecake Factory

Consumer-Driven Health Care: Fixing the Hassle Map

Posted by Steven Ferguson on Mon, Oct 01, 2012 @ 08:58 AM

Interesting commentary in a Fierce Practice Management editorial post on Sept. 19 (http://bit.ly/UoRWG5). Debra Beaulieu writes about the rise of nurse practitioners (NPs) and physicians assistants (PAs) practicing independently, and the pretty virulent reaction of primary care physicians to this trend.

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Topics: patient engagement, primary care practice, consumer-driven health care, Hassle Map

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