Hello Health Blog

Profiting from Change: The Benefits of Health Information Technology

Posted by Steven Ferguson on Mon, Sep 17, 2012 @ 01:58 PM

What if…?

  • If banking were like health care, automated teller machine transactions would take not seconds, but perhaps days or longer as a result of unavailable or misplaced records.
  • If home building were like health care, carpenters, electricians and plumbers each would work with different blueprints, with very little coordination
  • If shopping were like health care, product prices would not be posted, and the prices charged would vary widely within the same store, depending of the source of payment.
  • If automobile manufacturers were like health care, warranties for cars that require manufacturers to pay for defects would not exist. As a result, few factories would seek to monitor and improve production line performance and product quality.
  • If airline travel were like health care, each pilot would be free to design his or her own preflight safety check, or not perform one at all.
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Topics: Hello Health, primary care practice, small physician practice, Meaningful use, Health IT solutions

The MRE – A Model for an EMR?

Posted by Stephen Armstrong on Tue, Sep 11, 2012 @ 06:04 PM

Sometimes we can draw inspiration from the most unlikely places by making connections between two seemingly completely unrelated things. Recently this happened to me.

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Topics: primary care practice, EMR, Health IT solutions

Patient Engagement and Branding? Taking a Cue from Seth Godin

Posted by Steven Ferguson on Thu, Sep 06, 2012 @ 09:04 AM

Seth Godin is a well-known marketing and brand guru who has written a number of interesting books and maintains one of the most widely read blogs on the web (http://sethgodin.typepad.com).

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Topics: patient engagement, primary care practice, small physician practice, small independent primary care practice

Meaningful Practice, not just Meaningful Use

Posted by Steven Ferguson on Mon, Aug 27, 2012 @ 10:38 AM

For a couple of years now, the primary care sector has been particularly focused on Meaningful Use. I recently posted about the impact of the Supreme Court decision on the ACA, and how John Loonsk, M.D. of CGI General commented that we need to look beyond the narrow view of EHRs optimized for Meaningful Use incentives to consider the broader opportunities for technology to transform the experience of care.

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Topics: Hello Health, primary care practice, meaningful use incentive, Meaningful use, Affordable Care Act

Painting by Pixels: A Closer Look at the EMR Picture

Posted by Stephen Armstrong on Wed, Aug 15, 2012 @ 08:05 AM

As part of our national discussion about electronic medical records and the scorecards that get quoted on Electronic Medical Record (EMR) adoption, Meaningful Use attestation rates and reimbursement payouts, there is a tendency to paint the picture in very broad brushstrokes. We look at the data among hospitals and eligible providers. Perhaps we look a little closer and examine the trends by size of practice or by specialty. But what can we learn if we examine the pixels of this digital picture? Where does selecting, affording, implementing and growing with an EMR fit into the priorities of male and female doctors? Doctors who are under 40 and those over 60?

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Topics: Hello Health, primary care practice, EMR, Health IT solutions

Is Uncompensated Care Killing the Private Primary Care Practice?

Posted by Steven Ferguson on Mon, Jul 30, 2012 @ 11:34 AM

As early as next year, an Accenture report claims, as few as one third of doctors will actually own their practice, down from nearly half in 2005.

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Topics: primary care practice, physician revenue, small physician practice, doctor revenue, independent primary care practice, small independent primary care practice, independent physician practice, Health 2.0

Unpaid time is unfair to doctors

Posted by Steven Ferguson on Thu, Jul 12, 2012 @ 09:22 AM

I have a young son who asked me the other day why Nat, our CEO, paid me for my work. This caught me by surprise and I asked what had prompted the question. He told me that he understood why construction workers got paid for building roads, why firefighters got paid for putting out fires and why NHL hockey players got paid for scoring goals (something I struggle to understand sometimes myself).

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Topics: patient engagement, primary care practice, EHR, EMR, Electronic health record, physician revenue, small physician practice, Patient Management, doctor revenue, free EHR, free EMR, independent primary care, electronic medical record, independent primary care practice, small independent primary care practice, independent physician practice

The Affordable Care Act and your EHR

Posted by Steven Ferguson on Fri, Jul 06, 2012 @ 09:32 AM

Last week’s landmark decision from the Supreme Court clears the way for full implementation of the 906-page healthcare reform law. Know anyone that read it from cover to cover? I didn’t think so. No worries - basically, the law establishes insurance exchanges in each state, prohibits insurance companies from discriminating against the sick, and requires nearly all Americans to prove that they carry health insurance starting in 2014.

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Topics: primary care practice, Electronic health record, meaningful use incentive, small physician practice, free EHR, free EMR, independent primary care, electronic medical record, independent primary care practice, small independent primary care practice, independent physician practice, Meaningful use, accountable care, Affordable Care Act, HITECH

Primary Care Independence

Posted by Stephen Armstrong on Tue, Jul 03, 2012 @ 11:47 AM

As we pause on July 4th to reflect on the spirit and sacrifice that created and sustains the independence of our great nation, the independence of the primary care practice is deserving of reflection and celebration as well.

Our nation’s primary care doctors are on the frontlines of our health care system caring for our families, young and old. They are our health care “home base” providing a continuity of care that can be measured in decades and not just in years. They help us navigate through complex chronic health issues and sometimes an equally complex health care system.

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Topics: patient engagement, primary care practice, Electronic health record, physician revenue, small physician practice, Patient Management, independent primary care, electronic medical record, independent primary care practice, small independent primary care practice, independent physician practice, PHR

Investing in Electronic Health Records? Think Meta-ROI.

Posted by Stephen Armstrong on Wed, Jun 27, 2012 @ 04:03 PM

The traditional way of thinking about your technology Return on Investment (ROI) is in strictly financial terms: Take the cost of a technology investment and attempt to quantify the financial benefits as a percentage of the cost. Match the cost and you’ve broken even. Generate a financial return greater than the cost and you’re dollars ahead.

But let’s face it. Much of the time, the costs included in a ROI don’t fully reflect the total cost of ownership: the initial purchase cost, training, implementation, support, upgrades, and maintaining regulatory compliance—to name just a few. 

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Topics: primary care practice, EHR, EMR, Electronic health record, physician revenue, meaningful use incentive, small physician practice, free EHR, free EMR, independent primary care, electronic medical record, independent primary care practice, small independent primary care practice, independent physician practice, PHR, Meaningful use

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