Hello Health Blog

Look Beyond the EHR For Quality of Care

Posted by Matt Beer on Tue, Feb 05, 2013 @ 12:20 PM

In 2013 when electronic health records (EHRs) are just as common as Twitter usernames, many vendors sell the idea that EHRs, in and of themselves, are a cure-all for helping improve patient care. Some work hard to sell their product, but neglect to follow through on post-sale support, even though this type of technology often includes a steep learning curve.

Read More

Topics: EHR, Electronic health record, small physician practice, small independent primary care practice, implementation

Myth of the Millionaire M.D.

Posted by Steven Ferguson on Fri, Nov 16, 2012 @ 11:16 AM

In a world that believes that every doctor wearing a white coat is an instant millionaire, people will be surprised to find out that more than half of the nation’s primary care physicians are discontented with their income.  Doctors are some of the highest paid professionals in the country, and yet according to a recent study by Medscape, 54 percent of them believe that they are not fairly compensated. Why is this?

Maybe because of incidents like the one Dr. Peterson had to deal with.  After opening his new practice, the kind and competent plastic surgeon spent time performing reconstructive surgery on patients with breast cancer, paraplegics, and even burn victims.  After receiving an emergency call at 3 a.m., Dr. Peterson spent three hours repairing lacerations on a man who had fallen off a roof while heavily intoxicated. Less than a week later, he spent eight hours reconstructing broken facial bones and transferring muscle to heal the patient’s broken legs.  After two months of caring for the patient on a daily basis, Dr. Peterson didn’t receive a “thank you” from his patient or, more importantly, a reimbursement check from the patient’s insurance.  When questioned about the check for $3,200, the patient simply replied, “I cashed and spent it.  You’re a rich doctor. I need the money more than you."

Read More

Topics: Electronic health record, independent primary care practice, small independent primary care practice

Profitability or Patient Care: Can the Two Co-exist?

Posted by Steven Ferguson on Wed, Oct 10, 2012 @ 06:02 PM


6/10 Doctors are now employed, 6/10 doctors would quit today.

Read More

Topics: Hello Health, primary care practice, physician revenue, small physician practice, independent primary care, independent primary care practice, small independent primary care practice

Patient Engagement and Branding? Taking a Cue from Seth Godin

Posted by Steven Ferguson on Thu, Sep 06, 2012 @ 09:04 AM

Seth Godin is a well-known marketing and brand guru who has written a number of interesting books and maintains one of the most widely read blogs on the web (http://sethgodin.typepad.com).

Read More

Topics: patient engagement, primary care practice, small physician practice, small independent primary care practice

Is Uncompensated Care Killing the Private Primary Care Practice?

Posted by Steven Ferguson on Mon, Jul 30, 2012 @ 11:34 AM

As early as next year, an Accenture report claims, as few as one third of doctors will actually own their practice, down from nearly half in 2005.

Read More

Topics: primary care practice, physician revenue, small physician practice, doctor revenue, independent primary care practice, small independent primary care practice, independent physician practice, Health 2.0

Unpaid time is unfair to doctors

Posted by Steven Ferguson on Thu, Jul 12, 2012 @ 09:22 AM

I have a young son who asked me the other day why Nat, our CEO, paid me for my work. This caught me by surprise and I asked what had prompted the question. He told me that he understood why construction workers got paid for building roads, why firefighters got paid for putting out fires and why NHL hockey players got paid for scoring goals (something I struggle to understand sometimes myself).

Read More

Topics: patient engagement, primary care practice, EHR, EMR, Electronic health record, physician revenue, small physician practice, Patient Management, doctor revenue, free EHR, free EMR, independent primary care, electronic medical record, independent primary care practice, small independent primary care practice, independent physician practice

The Affordable Care Act and your EHR

Posted by Steven Ferguson on Fri, Jul 06, 2012 @ 09:32 AM

Last week’s landmark decision from the Supreme Court clears the way for full implementation of the 906-page healthcare reform law. Know anyone that read it from cover to cover? I didn’t think so. No worries - basically, the law establishes insurance exchanges in each state, prohibits insurance companies from discriminating against the sick, and requires nearly all Americans to prove that they carry health insurance starting in 2014.

Read More

Topics: primary care practice, Electronic health record, meaningful use incentive, small physician practice, free EHR, free EMR, independent primary care, electronic medical record, independent primary care practice, small independent primary care practice, independent physician practice, Meaningful use, accountable care, Affordable Care Act, HITECH

Primary Care Independence

Posted by Stephen Armstrong on Tue, Jul 03, 2012 @ 11:47 AM

As we pause on July 4th to reflect on the spirit and sacrifice that created and sustains the independence of our great nation, the independence of the primary care practice is deserving of reflection and celebration as well.

Our nation’s primary care doctors are on the frontlines of our health care system caring for our families, young and old. They are our health care “home base” providing a continuity of care that can be measured in decades and not just in years. They help us navigate through complex chronic health issues and sometimes an equally complex health care system.

Read More

Topics: patient engagement, primary care practice, Electronic health record, physician revenue, small physician practice, Patient Management, independent primary care, electronic medical record, independent primary care practice, small independent primary care practice, independent physician practice, PHR

Investing in Electronic Health Records? Think Meta-ROI.

Posted by Stephen Armstrong on Wed, Jun 27, 2012 @ 04:03 PM

The traditional way of thinking about your technology Return on Investment (ROI) is in strictly financial terms: Take the cost of a technology investment and attempt to quantify the financial benefits as a percentage of the cost. Match the cost and you’ve broken even. Generate a financial return greater than the cost and you’re dollars ahead.

But let’s face it. Much of the time, the costs included in a ROI don’t fully reflect the total cost of ownership: the initial purchase cost, training, implementation, support, upgrades, and maintaining regulatory compliance—to name just a few. 

Read More

Topics: primary care practice, EHR, EMR, Electronic health record, physician revenue, meaningful use incentive, small physician practice, free EHR, free EMR, independent primary care, electronic medical record, independent primary care practice, small independent primary care practice, independent physician practice, PHR, Meaningful use

Ask the Expert

Subscribe by Email

Follow Hello Health

Posts by category

More categories