Hello Health Blog

Jennifer McDuffee

Jennifer McDuffee is the director of marketing for Hello Health, the revenue generating EHR platform for primary care and pediatrics practices supporting practice vitality through patient engagement and electronic medical revenue.
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Recent Posts

Accountable Care and Independent Practice: Can they Coexist?

Posted by Jennifer McDuffee on Wed, Apr 02, 2014 @ 11:29 AM

It’s happening right before our eyes. The health care system is transitioning away from volume-based care and reimbursement in favor of payment models that emphasize outcomes and cost.Accountable Care Organizations (ACOs) are a good example of a construct that supports the emerging fee-for-value methodology. With no formal definition, there are many different types of organizations that could be considered an ACO, but the category may be best defined as a group that promotes coordination between payers, providers and patients to improve outcomes within the patient population.

Is there room for the independent medical practice in the ACO model? Hello Health explored this question in March 2013 in our independent medical practice videocast series.

One year later, we’re revisiting the issue with a subject matter expert from Software Advice.

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Topics: independent medical practice, videocast, ACOs, accountable care organizations

Patient Engagement: The Most Important Prescription of All

Posted by Jennifer McDuffee on Wed, Nov 13, 2013 @ 11:33 AM

Everyone’s talking about patient engagement these days.   Social media is buzzing with patient engagement hash tags and some are even proclaiming it as the “blockbuster drug of the century,” citing its positive effect on patient outcomes.

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Topics: patient engagement, primary care practice, patient portal, physician revenue, Patient Management, profitability

Independent Medical Practices: What does the Future Hold?

Posted by Jennifer McDuffee on Fri, Jul 19, 2013 @ 03:46 PM

It’s no secret that independent medical practice owners are struggling more than ever before with the business aspect of running their practices, and trends show that more and more physicians are thus opting for the greater financial security and administrative simplicity of employment with hospital systems, insurance companies or larger multi-specialty groups. For those who are hanging on to the autonomy of independent practice, what will the future look like?

Recent studies from the Medical Group Management Association (MGMA), Accenture and Merritt Hawkins have highlighted the decrease in independent medical practices and corresponding increase in the number of physicians that are employed with healthcare systems. Administrative headaches and costs for practice owners, declining reimbursement, increased regulatory requirements and pressures from a new emphasis on accountable care are all factoring into this trend. What’s more, doctors are frustrated as they work the same number of hours, but for less money as a higher percentage of their time goes to administration or uncompensated care – up to $25,000/year for a majority of physicians, according to 2012 research from the Physicians Foundation.

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Topics: Hello Health, independent physician practice, independent medical practice, Accenture, physician employment trends

Five Tips for Successful EHR Implementation

Posted by Jennifer McDuffee on Wed, Jun 05, 2013 @ 12:54 PM

Transitioning to a new electronic health record (EHR) system can be daunting for medical practices. But by leveraging proper training, practices can avoid setbacks and implement a new EHR successfully.

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Topics: EHR, medical practice management, electronic health record implementation

ICD-10 and the Revenue Connection: Is Your Practice Ready?

Posted by Jennifer McDuffee on Thu, Apr 18, 2013 @ 04:10 PM

The ICD-10 transition is imminent, yet
Friday’s report from the Workgroup for Electronic Data Interchange (WEDI) found that provider readiness for ICD-10 in advance of the Oct. 2014 deadline looks grim.

More than two fifths of health care provider respondents to WEDI’s Feb. 2013 survey indicated they did not know when they would complete their impact assessment and business changes. But it is not just providers. Payers and vendors are also falling behind in readiness for what may be one of the most widespread changes to the healthcare system in decades.

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Topics: ICD-10, Netspective Communications, revenue cycle management, CMS

Accountable Care Organizations: What do they mean for the small independent medical practice?

Posted by Jennifer McDuffee on Thu, Mar 14, 2013 @ 03:46 PM

Health care reform and healthcare economics are prompting the creation of accountable care organizations (ACOs) and other systems that promote value-based, rather than volume-based care.  The government defines an ACO as a group of providers of healthcare services and suppliers who are accountable for the quality, cost and overall care of a population of patients. Participants coordinate care across the continuum and share both the payment and responsibility for the quality of care provided.

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Topics: Hello Health, independent medical practice, Affordable Care Act, videocast, ACOs, accountable care organizations

Hello Health Tuesday Testimonial

Posted by Jennifer McDuffee on Tue, Mar 05, 2013 @ 03:53 PM

Today we are launching “Tuesday Testimonials,” our new monthly blog series that gives a glimpse into a user’s experience with the Hello Health EHR.  Stefanie Fine, practice manager at Dr. Fine and Associates in Atlanta, recently discussed with us the process of implementing the Hello Health platform and how it is working out for their practice. 

What was your process when choosing an EHR for your practice?

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Topics: EHR, EMR, patient portal, Dr. Fine, Stefanie Fine

New Videocast Series Focuses on Unique Challenges of the Independent Medical Practice

Posted by Jennifer McDuffee on Thu, Jan 24, 2013 @ 08:37 AM

Hello Health is pleased to introduce “Provider to Provider,” a new videocast series that examines issues impacting today’s independent medical practice. This month’s session focuses on the Patient-Centered Medical Home (PCMH), including ways the PCMH concept is evolving, and the steps that primary care practices can and should be taking to prepare for outcomes-based care and reimbursement models. 

According to Ted Wymyslo, M.D., while many physicians believe the platforms they are currently using are sufficient, the PCMH model helps modernize many of the electronic processes and systems that clinicians already have in place. Whether a practice has one or 20 clinicians, there are overwhelming benefits from combining information from a number of sources into one central medical home – a home to all of the information that is pertinent to a person’s health and well-being.

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Topics: small physician practice, independent physician practice, videocast, Patient Centered Medical Home, PCMH, Ted Wymyslo

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